Welcome to the CHERRY WEARY FAQ. We aim to make your shopping journey effortless, luxurious, and delightful. Here, you’ll find detailed answers to every question about ordering, payments, shipping, returns, and more.
Frequently Asked Questions (FAQs)
Cash on Delivery (COD)
COD is available for select domestic cities. Your order must meet the minimum eligibility criteria at checkout.
There are no hidden fees. Any COD handling charges, if applicable, will be clearly displayed before you confirm your order.
COD is available across major cities, with limited availability in remote or underserved areas.
If items ship from different locations, deliveries may arrive separately. Payment will be collected with each shipment accordingly.
Courier partners typically attempt delivery 2–3 times before returning the order.
Order Delivery
Domestic orders generally arrive within 4–7 business days. International shipments take 14–20 business days, subject to customs clearance.
Delays can occur due to remote locations, extreme weather, customs procedures, or high-demand periods such as launches and promotions.
Some remote or difficult-to-access areas may experience longer delivery times. Our team will notify you in case of delays.
Yes, we may ship items in partial shipments to ensure you receive your products as soon as possible.
A tracking link and order number will be emailed to you once your order is shipped. You can check its status anytime online.
We use trusted local and international courier partners, ensuring your order is handled with care.
Payments
We accept Visa, Mastercard, and COD (where available).
Yes. We use industry-standard encryption and secure payment gateways for all transactions.
Cash payments are only accepted for eligible COD orders.
Domestic taxes are included where applicable. International customers may need to pay customs duties or import taxes in their country.
Domestic Shipping & Delivery
Cherry Weary offers flat-rate shipping across Pakistan, designed for clarity and convenience:
PKR 99 — Nationwide flat shipping fee
(Valid on all orders until February 28th, 2026)
Effective March 1st, 2026, the following flat rates will apply:
PKR 200 — Same city (Karachi)
PKR 250 — Same province (Sindh)
PKR 300 — Other cities across Pakistan (out of province)
All charges are applied per order.
- Orders are typically delivered within 4–7 business days after dispatch.
- Once payment is authorized, order processing may take up to 2 business days prior to shipment.
- Delivery timelines are estimates only and exclude weekends and public holidays.
No. At this time, P.O. Box deliveries are not supported.
Orders shipped to remote or underserved locations may require additional delivery time beyond the standard estimate.
International Ordering & Shipping
Orders can be placed directly through Instagram Direct Messages or WhatsApp. Our team provides personalized assistance to ensure every detail of your order is carefully confirmed.
Yes, international shipping is available on a case-by-case basis. Availability depends on the destination country, order size, and courier regulations. Please contact us on WhatsApp for confirmation.
Cherry Weary is a Karachi-based fashion label, proudly designing and crafting timeless pieces for women.
At present, Cherry Weary operates without a standalone website. As a result, international shipping terms are not publicly published online and are shared privately during order confirmation.
Shipping charges are calculated based on the destination, parcel weight, and courier service. The final cost is communicated before order confirmation.
No. Customs duties, taxes, and clearance fees (if applicable) are the responsibility of the customer and are determined by the destination country’s regulations.
Courier services are selected based on destination and reliability. Details are shared with the customer at the time of dispatch.
Yes, once your order has been dispatched, a tracking number will be shared for your convenience.
Delivery timelines vary by destination and courier service. Estimated timelines are provided at the time of order confirmation; however, delays due to customs clearance or international transit are beyond our control.
Yes. By confirming your international order, you acknowledge and accept all shipping terms and conditions as shared during order confirmation. Once an order has been dispatched, Cherry Weary is not responsible for courier delays, customs processing times, or additional charges imposed by international authorities. Any loss, delay, or seizure by customs authorities is outside Cherry Weary’s control.
Account Creation & Management
Click “Sign Up” and enter your email, contact details, and a secure password.
Click “Forgot Password” to reset your password securely via email.
Log in to your account and navigate to “Account Settings” to update personal information or addresses.
Under “Order History”, you can view all past and current orders, including status updates.
Yes, pre-orders are available for select items. Check the product page for availability.
Pricing & Product Information
Each product clearly states whether it is stitched.
Prices are shown in PKR for domestic orders. International orders are converted at checkout.
Our pricing reflects our premium brand experience and is fixed.
The checkout page displays the product price, shipping charges, and applicable taxes.
Placing an Order
Select your items on our website, add them to the cart, and complete the checkout process.
Orders can be cancelled or modified before shipping. Contact customer care immediately for assistance.
A confirmation email is sent instantly after successful checkout.
Additional items can be added before shipping. Reach out to our support team for guidance.
Return & Exchange
Exchanges are accepted within 3 days of delivery. Products must be unused, in original condition, with tags and packaging intact.
Complete the Exchange/Return Form on our website, and our team will guide you step-by-step.
Our team will assist you in exchanging or resolving the issue to ensure complete satisfaction. Items showing signs of wear, washing, alteration, or damage will not be eligible for exchange.
Technical Assistance
Contact our customer support team, who will assist you promptly.
Yes, our team can place orders for you via phone or email.
Modern browsers such as Chrome, Safari, Firefox, or Edge provide the best experience.
We make every effort to display accurate colors and details. Slight variations may occur due to screen settings.
Online Security & Privacy
Yes, we use advanced encryption and secure payment gateways to protect your data.
Yes, you will receive email confirmations and tracking updates for all orders.
Your information ensures a personalized, seamless, and safe shopping experience.
Other Queries
Use the search bar, filters, and categories to find products effortlessly.
Yes, a comprehensive size guide is available on each product page.
Subscribe to our newsletter to receive exclusive offers, seasonal launches, and early access.
Reach out to our customer care team, and we will resolve your issue promptly.